Privacy notice

Who is responsible

BlurbCraft Studio, operated by Iwan Ross, Cape Town, South Africa, is the responsible party for the personal information described here. Contact: hello@blurbcraftstudio.com.

What is collected

• From your brief: name, email address, book title, genre, word count, deadline and any notes you provide.
• Files you send: manuscripts, synopses, audio files.
• From payment: Paystack processes your payment and returns a transaction reference, amount and status. Card numbers are never seen by, transmitted to, or stored by this website.
• From your visit: standard server logs, which may include IP address, browser and pages requested. If — and only if — you accept the cookie banner, Google Analytics also records pages viewed, referral source, approximate location, and device and browser information.

Why it is collected

To quote for the work, to perform the work, to issue receipts and to keep records required by South African tax law. Nothing here is sold, rented or shared for marketing. There is no advertising tracking on this site, and analytics data is never used for personalised advertising.

Your manuscript specifically

Manuscripts are treated as confidential and commercially sensitive. They are stored privately, are not shared with any third party, are not published, and are not used to train machine learning systems of any kind. On written request they are deleted once delivery is complete. If you would rather send only a synopsis until a quote is agreed, do that.

Who else touches your data

• Paystack — payment processing.
• The web host — server logs and email.
• Google Fonts — the typefaces are loaded from Google's servers, which receive the request including your IP address. No cookie is involved.
• Google Analytics — only if you accept the cookie banner. Decline, and Google is never contacted for analytics purposes at all.

How long it is kept

Briefs and correspondence: five years. Invoices and payment records: five years, as required by the South African Revenue Service. Manuscripts: until delivery is complete, then on request, or in any event no longer than twelve months after delivery.

Your rights

Under POPIA you may request access to the personal information held about you, request correction or deletion, object to processing, and lodge a complaint with the Information Regulator of South Africa. Email hello@blurbcraftstudio.com and you will have a response within thirty days.

Cookies and analytics

No analytics cookie is set on this site unless you accept one.

On your first visit a banner asks whether Google Analytics may be loaded. If you decline, or simply ignore it, no Google tag is requested and no analytics cookie is created. If you accept, Google Analytics is loaded and may set cookies to measure which pages are visited, where visitors arrive from, and roughly which country and device they are using. This is implemented using Google Consent Mode, so nothing loads before you have chosen.

Analytics data is used only in aggregate, to understand which pages are useful. It is never used for advertising, never used to build a profile of you, and advertising and personalisation signals are switched off. IP addresses are anonymised.

Your choice is remembered in your browser’s local storage so you are not asked again on every page. That single item is not tracking and is not shared with anyone. To change your mind at any time, use the Cookie choice link in the footer of any page — withdrawing is exactly as easy as accepting.

One thing the banner does not cover, and you should know about it: the typefaces on this site are loaded from Google Fonts, so Google’s servers receive a request from your browser, including your IP address, whenever a page loads. No cookie is involved. Hosting the fonts on this server instead would remove it entirely, and that is on the list.